The Old Firehouse Privacy Policy

About This Policy

The Old Firehouse and its affiliated venues ("We") are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This Privacy Policy outlines how we aim to achieve this and includes the information collected when:

  • You use our website: https://www.theoldfirehouse.com/

  • You make a booking via our website or third-party booking platforms

  • You make inquiries on our website

  • Someone is interested in working with us

Definition of Personal Data

"Personal data" refers to any data that relates to an identifiable person who can be directly or indirectly identified from that data. By providing your personal data, you agree that we may use your personal data in accordance with this Privacy Policy.

Please ensure you understand this Privacy Policy in its entirety and take your time to read it.

Who Are We?

We are a restaurant and event space based in Ridgway, CO. Our registered address and head office is: 185 N Lena, Ridgway CO 81432

How Do We Collect Information?

We collect information from you:

  • When you make a booking

  • When you visit our restaurant (preferences, allergies, etc.)

  • When you make an inquiry

  • When you sign up for marketing emails

What Type of Information Is Collected from You?

You may be asked to submit personal information when making a booking, including:

  • Title

  • Name

  • Email address (for booking confirmations and feedback)

  • Home or work address

  • Phone number

  • Billing information for deposits, ticketing, or credit card holds

  • Dietary preferences and marketing preferences (opt-in/out choices)

When You Dine at Our Restaurant:

  • Survey responses

  • Current and past reservation details

  • Marketing responses (if applicable)

When You Access Our Website: We may automatically collect information about your device, such as:

  • Device type (e.g., mobile, computer, laptop, tablet)

  • Cookies

  • Operating system

  • IP address

  • Browser type

  • Access times and referring website addresses

Location Information: We may receive your general location (such as city or neighborhood) when you use our website.

Careers: You may submit your CV if you are interested in working with us by sending it to accounts@theoldfirehouse.com. We will use this information to assess your application.

How Is Your Information Used?

Our use of your personal data will always have a lawful basis, such as to fulfill a booking, because you have consented to our use of your data (e.g., subscribing to emails), or because it is in our legitimate interests. We may use your information to:

  • Keep internal records

  • Send you service emails (e.g., booking confirmation and post-dining feedback)

  • Improve our products and services

  • Send marketing communications if you have opted in

  • Customize our website to suit your interests

Who Has Access to Your Information?

We do not sell, distribute, or lease your personal data to third parties. We only share your information with companies that are essential to provide services on our behalf, such as booking and delivery platforms (e.g., Toast). Third-party cookies may also be used on our website. Please refer to "Use of Cookies" for more information.

How and Where Do We Store Data?

We take reasonable steps to safeguard and secure the data we collect. Unfortunately, no system can be guaranteed to be 100% secure, so please notify us immediately if you believe your interaction with us is no longer secure.

Profiling

We may analyze your personal information to create a profile of your interests and preferences in order to provide you with relevant information.

Your Choices

We will only contact you for marketing purposes if you have given prior consent. You can change your marketing preferences at any time by contacting us at [Insert Email]. You also have the right to request a copy of your personal information and to have any inaccuracies corrected.

Retention of Personal Data

We retain personal data only as long as necessary to fulfill the purposes outlined. Once no longer needed, the data will be destroyed, erased, or anonymized.

Security

We prioritize data security and use appropriate measures to safeguard the data collected through our website.

Use of Cookies

We use cookies to enhance your online experience. Cookies help personalize your experience on our website, analyze performance, and provide security. You can set your browser to not accept cookies, but this may limit your ability to use certain features of the website.

What Happens if Our Business Changes Hands?

In the event that our business is transferred or sold, your personal data may be transferred to the new owner. The new owner will be permitted to use your personal data only for the same purposes outlined in this Privacy Policy.

Restaurant Group

We may share your personal data with our affiliated venues to improve your dining experience (e.g., seating preferences) and to support operations such as marketing and loyalty programs.

Changes to This Statement

The Old Firehouse may update this Privacy Policy from time to time. Please review this policy periodically to stay informed on how we are protecting your information. This Privacy Policy was last updated on August 28, 2024

Contact Information

If you have any questions about this Privacy Policy or believe we have not adhered to its terms, please contact us at accounts@theoldfirehouse.com 

Text 

By signing up via text, you agree to receive personalized text messages from the Old Firehouse at the cell number used when signing up.  Phone numbers collected with SMS consent, will not be sold, rent, shared with third parties or affiliates for marketing purposes under any circumstance 

Reply HELP for help and STOP to cancel.  Msg & data rates may apply.  View Terms & Privacy.